Please read these Terms carefully before registering or using any crikex service. By creating an account or placing a bet, you agree to be bound by all provisions set out below.
18+ Access and use of crikex is strictly restricted to adults aged 18 and over.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," "you") and crikex ("crikex," "we," "us," "our"), governing your access to and use of the crikex website, mobile platform, betting services, casino games, and all associated features accessible at crikex.biz and its sub-domains.
By registering an account, logging in, making a deposit, placing a bet, or otherwise accessing any crikex service, you confirm that you have read, understood and unconditionally agreed to these Terms. If you do not agree to any part of these Terms, you must not use the crikex platform.
These Terms are supplemented by our Privacy Policy and Responsible Gaming Policy, which form an integral part of your agreement with crikex and should be read together with these Terms.
2.1 Age Requirement. You must be at least 18 years of age to register or use any crikex service. crikex takes underage gambling seriously. Registering on behalf of a minor, or assisting a minor in circumventing age restrictions, constitutes a serious breach of these Terms and may be referred to relevant authorities.
2.2 Jurisdictional Responsibility. It is your sole responsibility to determine whether online gambling is lawful in your specific jurisdiction within Pakistan or wherever you are located at the time of access. crikex does not represent that its services are legal in all locations and accepts no liability for your participation contrary to applicable local laws.
2.3 Single Account Policy. You are permitted to hold only one (1) crikex account. Operating multiple accounts — whether under your own identity, the identity of another person, or an alias — is strictly prohibited and will result in permanent suspension of all associated accounts and forfeiture of balances.
2.4 Accurate Registration Information. You must provide accurate, complete and truthful information when registering your crikex account, including your full legal name as it appears on your CNIC, your valid Pakistani mobile number, and a secure password. You are responsible for maintaining the accuracy of this information and must update it promptly if it changes.
2.5 Account Security. Your login credentials are personal and must not be shared with any third party. You are responsible for all activity that occurs under your crikex account. You must notify crikex support immediately if you suspect unauthorised access to your account.
3.1 Identity Verification. crikex is required to verify the identity of all players as part of its Know Your Customer (KYC) obligations. Verification is mandatory before any withdrawal is processed and may also be requested at the point of registration or at any time during your account's lifetime.
3.2 Required Documents. You may be required to provide one or more of the following: a copy of your valid CNIC (Computerised National Identity Card); a recent utility bill, bank statement or similar proof of address; documentation confirming ownership of your registered payment method (JazzCash, Easypaisa, or bank account).
3.3 Consequences of Non-Verification. crikex reserves the right to suspend withdrawal functionality, place a hold on your account balance, or close your account if verification documents are not provided within the period requested. Continued gameplay during a verification hold does not create any obligation on crikex to release funds prior to satisfactory verification.
4.1 Supported Methods. crikex accepts deposits and processes withdrawals via the following payment methods available in Pakistan: JazzCash, Easypaisa, HBL, UBL, Meezan Bank and Bank Alfalah. All transactions are denominated in Pakistani Rupees (PKR).
4.2 Deposit Limits. Minimum deposit amounts and maximum per-transaction limits apply and are displayed within the crikex cashier at the time of deposit. These limits may vary by payment method and may be updated from time to time.
4.3 Own-Account Restriction. You may only deposit from and withdraw to payment methods registered in your own legal name. Depositing from or withdrawing to third-party accounts is strictly prohibited.
4.4 Withdrawal Processing. Withdrawal requests are subject to completion of KYC verification. crikex endeavours to process withdrawals within the timeframes stated in the cashier; however, processing times may vary depending on your payment provider and banking institution.
4.5 Wagering Requirements. Bonus funds are subject to wagering requirements as stated in the specific promotion terms. In certain circumstances, crikex reserves the right to deduct bonus funds from a withdrawal if associated wagering requirements have not been met prior to the withdrawal request.
5.1 Bet Acceptance. All bets placed on crikex are subject to crikex's acceptance. crikex reserves the right to refuse, limit, or void any bet at its discretion, including but not limited to bets placed in error, bets on markets suspended at the time of placement, and bets that exploit pricing errors.
5.2 Cricket and Sports Betting. Specific rules governing cricket betting markets — including how PSL matches, rain interruptions, super overs and D/L method results are settled — are published in the Sport-Specific Rules section of the crikex website. These rules are incorporated by reference into these Terms.
5.3 Casino Games. All casino and slot games available on the crikex platform are provided by third-party software providers and are subject to their respective game-specific Return to Player (RTP) figures. Game results for RNG titles are determined by certified random number generation. Live dealer game results are determined by physical means in real time.
5.4 Technical Malfunctions. In the event of a technical failure affecting a bet or game session, crikex reserves the right to void affected bets. crikex's decision in respect of technical malfunction outcomes is final.
Promotional offers available on crikex are subject to individual promotion terms and conditions published at the time of each offer. General principles applicable to all promotions include:
The following conduct is strictly prohibited on the crikex platform. crikex reserves the right to immediately suspend and/or permanently close accounts found to be engaged in any of the following:
All content on the crikex platform — including but not limited to the crikex brand name, logo, website design, game graphics, software interfaces, written content and structural elements — is the property of crikex or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-transferable, non-exclusive licence to access and use the platform for personal entertainment purposes only. Reproduction, redistribution, framing or commercial use of any crikex content without prior written consent is prohibited.
9.1 To the fullest extent permitted by applicable law, crikex, its directors, officers, employees, agents and licensors shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the platform.
9.2 crikex's total aggregate liability to you for any claims arising from your use of the platform shall not exceed the total net deposits made by you to your crikex account in the thirty (30) days preceding the event giving rise to the claim.
9.3 crikex does not guarantee uninterrupted, error-free access to the platform. Scheduled and unscheduled maintenance, third-party service disruptions, and force majeure events may cause temporary unavailability without creating liability on crikex's part.
crikex is committed to promoting responsible gaming and minimising harm to vulnerable players. By using crikex, you acknowledge and agree to the following:
You may access responsible gaming settings at any time from your crikex account. Self-exclusion requests are processed promptly and, once confirmed, restrict access to your account for the duration you select. For further information, please visit our Responsible Gaming page.
crikex reserves the right to suspend, restrict or permanently close your account at its discretion, including for violations of these Terms, suspected fraudulent activity, regulatory requirements, or at your request for responsible gaming purposes. Upon termination for breach, crikex may forfeit any promotional balances and retain funds to cover outstanding liabilities, chargebacks or investigation costs. Verified balances in PKR that are not subject to pending investigations will be returned to your registered payment method within a reasonable timeframe after account closure is finalised, subject to KYC completion.
These Terms shall be interpreted in accordance with applicable law. In the event of a dispute arising from your use of the crikex platform, you are encouraged to contact crikex support in the first instance to seek an informal resolution. crikex will endeavour to resolve disputes fairly and promptly. Where a dispute cannot be resolved informally, it shall be subject to binding arbitration or such other dispute resolution mechanism as notified by crikex from time to time. You acknowledge that online gambling carries inherent risk and that crikex's decisions regarding bet settlement and game outcomes, made in good faith in accordance with applicable rules, are final.
crikex reserves the right to amend these Terms at any time. Material changes will be notified to registered players via the email or mobile number on file, or by prominent notice on the crikex website, with at least seven (7) days' notice prior to taking effect where practicable. Your continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept an amendment, you must close your account before the amendment takes effect.
For questions about these Terms, account issues, responsible gaming requests or any other matter, please contact the crikex support team:
Email: [email protected]
Support is available 24 hours a day, 7 days a week in English. Urdu-friendly assistance is available on request for Pakistani players.
Use of crikex is strictly restricted to adults aged 18 and above. Gambling involves financial risk and may not be appropriate for all persons. Please play responsibly. Comply with all applicable laws in your jurisdiction.
Every RNG title on crikex uses independently audited random number generation. You play on verified fair games — no manipulation of outcomes.
All transactions in Pakistani Rupees. Deposit and withdrawal limits are shown clearly before you commit. No hidden charges on JazzCash or Easypaisa transactions.
Wagering requirements, minimum odds, validity periods and eligible games are documented for every crikex promotion before you opt in.
SSL encryption across the crikex platform. Two-factor SMS OTP available. Login history visible in your account. Your PKR balance is yours — secured and accessible.
Deposit limits, loss limits, session reminders and self-exclusion built into every crikex account. We take player wellbeing as seriously as we take entertainment.
Support available around the clock for Pakistani players — in English, with Urdu-friendly assistance on request. No scripted runaround; real help from real people.
Cricket betting, live casino, slots and more — all in PKR, with JazzCash and Easypaisa deposits. Read our full Terms, then join thousands of Pakistani players already on crikex.
18+ Gambling involves risk. Please bet responsibly and comply with local laws.